Shipping policy

Order Processing Time: Upon placing your order, our team will process it within 3-5 business days. This processing time allows us to carefully pick, pack, and prepare your items for shipment.

Shipping Methods and Delivery Time: We offer various shipping options to cater to your preferences and location. During the checkout process, you will have the opportunity to choose from standard shipping, express shipping, and overnight shipping (where available).

• Standard Shipping: Our standard shipping option typically takes 5-7 business days for delivery within the continental United States. For international orders, delivery times may vary based on the destination country and customs clearance.

• Express Shipping: If you need your items more quickly, you can opt for express shipping, which usually delivers within 2-3 business days for domestic orders.

• Overnight Shipping: For urgent orders within the United States, we provide overnight shipping as a premium option. This ensures that your package will be delivered on the next business day.

Please note that delivery times may be subject to change during peak seasons or due to unexpected events. If any delays occur, we will do our best to communicate with you promptly.

Shipping Costs: Shipping costs are calculated based on your selected shipping method, the weight and dimensions of your order, and the delivery address. The shipping cost will be displayed during the checkout process, giving you full transparency before finalizing your purchase.

Tracking and Order Status: Once your order is dispatched, you will receive a shipping confirmation email containing tracking information. This allows you to monitor the progress of your package and know its estimated delivery date. You can track your order either through our website or the courier's tracking system.

International Shipping: Haya's Apparel gladly ships to many international destinations. However, please be aware that delivery times for international orders may vary significantly due to customs procedures and the destination country's regulations. International customers may also be responsible for additional customs duties, taxes, or import fees imposed by their respective countries.

Order Changes and Address Updates: If you need to make changes to your order or update the shipping address after placing your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request before the order is shipped.

Marketing: By consenting to Haya's Apparel SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

 

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

 

For any questions, please text HELP to the number you received the messages from. You can also contact us at https://hayacomfrt.com/pages/contact for more information.

 

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

 

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

 

Your right to privacy is important to us. You can see our Privacy Policy https://hayacomfrt.com/policies/privacy-policy to determine how we collect and use your personal information.

For more information or assistance, please feel free to reach out to us at info@hayacomfrt.com