Return/Exchange

Our company is committed to providing the best customer satisfaction possible,  here's an overview of how our Return/Exchange policy works:

Exchanges Policy: We want our customers to be completely satisfied with their purchases. If, for any reason, a customer is not happy with their product, they can return the item and place a new order. We do not offer direct exchanges at this time.

Customers can initiate a return through this link: https://hayacomfrt.com/apps/return_prime or contact us to request assistance. Once the return request is approved, we'll provide a shipping label to return the item.

Return Policy: To be eligible for a return, the product must be in its original condition, unused, and with all original tags and packaging.

A $5 return fee will be deducted from the refund amount for eligible returns made within 14 days. Customers can initiate a return through this link: https://hayacomfrt.com/apps/return_prime or contact us to initiate the return process and receive a prepaid shipping label once approved.

If you have any other questions or concerns, please fill out the contact form below and we will get in contact with you as soon as possible: