Return/Exchange
Our company is committed to providing the best customer satisfaction possible, and to achieve that, we offer a free return and exchange policy. Here's an overview of how it works:
Free Exchanges Policy: We want our customers to be completely satisfied with their purchases. If, for any reason, a customer is not happy with their product, they can initiate an exchange within 14 days. We accept exchanges for items that meet our exchange policy criteria, such as being unused, in original condition, and with all original tags/packaging.
Customers can initiate an exchange through this link: https://hayacomfrt.com/apps/return_prime or contact our customer support team below to request an exchange. Once the exchange request is approved, we'll provide a prepaid shipping label to return the item, and the customer can select an alternative product of equal or lesser value. If the selected item has a higher value, the customer will be required to cover the price difference.
We aim to process exchange requests promptly to ensure that our customers get their desired items without any hassle.
Free Return Policy: To be eligible for a free return, the product must be in its original condition, unused, and with all original tags and packaging.
We provide free return shipping for eligible items within 14 days. Customers can initiate a return through this link: https://hayacomfrt.com/apps/return_prime or contact our customer support team below to initiate the return process and receive a prepaid shipping label once approved.
Our goal is to make the shopping experience as pleasant and stress-free as possible for every customer.
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